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Privacy Policy

Last updated: October 2020

Protecting your private information is our priority. This Statement of Privacy applies to www.xplorpal.com and XplorPal and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to XplorPal include www.xplorpal.com, The XplorPal mobile app and XplorPal. The XplorPal website is an online service where users can find and book travel experiences around the world. By using the XplorPal website, you consent to the data practices described in this statement.

Collection of your Personal Information

When you register with XplorPal, we collect personally identifiable information, such as your name, address, e-mail address and phone number.

If you purchase XplorPal's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

XplorPal may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, country of residence, travel habits etc.

We may gather additional personal or non-personal information about you from third party sources in order to provide you with a better experience on our website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through XplorPal's public message boards, this information may be collected and used by others.

Use of your Personal Information

XplorPal collects and uses your personal information to operate its website(s) and deliver the services you have requested.

XplorPal may also use your personally identifiable information to inform you of other products or services available from XplorPal and its affiliates. XplorPal may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

XplorPal does not sell, rent or lease its customer lists to third parties.

XplorPal may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to XplorPal, and they are required to maintain the confidentiality of your information.

XplorPal may keep track of the websites and pages our users visit within XplorPal, in order to determine what XplorPal services are the most popular. This data is used to deliver customized content and advertising within XplorPal to customers whose behavior indicates that they are interested in a particular subject area.

XplorPal will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on XplorPal or the site; (b) protect and defend the rights or property of XplorPal; and, (c) act under exigent circumstances to protect the personal safety of users of XplorPal, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by XplorPal. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the XplorPal website.

Use of Cookies and Web beacons

The XplorPal website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize XplorPal pages, or register with XplorPal site or services, a cookie helps XplorPal to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same XplorPal website, the information you previously provided can be retrieved, so you can easily use the XplorPal features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the XplorPal services or websites you visit.

The XplorPal site may use Web beacons which is defined as an often-transparent graphic image, ususally no larger than 1 pixel by 1 pixel, that is placed on a website or in an email that is used to monitor the behavior of the user visiting the website or sending the email. It is often used in combination with cookies. The use of web beacons enable us to measure the effectiveness of the content on our website and our marketing campaigns.

Security of your Personal Information

XplorPal takes reasonable steps to secure your personal information from unauthorized access, use, or disclosure.

However, no data or email transmission over the Internet can be guaranteed to be 100% secure or error free. Therefore, you should pay attention to the kind of the information that you are provide us via email. XplorPal will not be held responsible for consequences resulting from unauthorized access or breach of your personal information.

Children Under Thirteen

XplorPal does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

External Links

XplorPal encourages you to review the privacy statements of websites you choose to link to from XplorPal so that you can understand how those websites collect, use and share your information. XplorPal is not responsible for the privacy statements or other content on websites outside of the XplorPal website.

Visiting our Website from Outside the United States

If you are visiting any of our websites from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our services are located. That data protection and other laws of the United States might not be as comprehensive as those in your country, but please be assured that XplorPal does take steps pursuant to the laws in the United States to ensure that your privacy is protected. By using our services, you understand the transfer and use of your information as described in this Privacy Policy.

Third Party Accounts

You will be able to register on XplorPal using online accounts you may have with third party service providers (e.g: Facebook, Google+), also known as “third party accounts”. By connecting your XplorPal account to your third party account, you acknowledge and agree that you are consenting to providing XplorPal access to the third party account (as per the applicable terms and conditions that govern your use of that third party account). XplorPal may collect information such as your user name, your “friends” on that account and other information made available through that third party account.

By choosing to access third party social media websites and services through XporPal (such as Facebook), you are sharing information with those sites (governed by their privacy policies). For example, a review or rating that you provide on XplorPal may be shared in your social media account. You may be able to modify your privacy settings with these social media sites.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from XplorPal by contacting us at admin@xplorpal.com.

Changes to this Statement

XplorPal will occasionally update this Statement of Privacy to reflect company and customer feedback. XplorPal encourages you to periodically review this Statement to be informed of how XplorPal is protecting your information.